Shipping Information

Shipping Information

Thank you for choosing FEYRE. Each piece is handmade with care, and some jewellery is made to order. Please read the information below regarding production times, shipping, and delivery.

Handmade to Order

Some FEYRE jewellery pieces are handmade to order. Please allow 1–4 weeks for your item to be created, depending on the design complexity and my current workload.

If you need your order by a specific date, please get in touch before placing your order and I will do my best to help.

Once your order has been completed, it will be dispatched using the shipping method selected at checkout.

UK Shipping

Once your jewellery has been made, all UK orders are shipped via Royal Mail Tracked 24.

You will receive a tracking number once your parcel has been dispatched.

Typical delivery time:
1–2 working days after dispatch

Free UK delivery is available on orders over £120.

Please note that delivery times are estimates provided by the postal service and are not guaranteed.

International Shipping

International orders are shipped using a tracked service, usually via Royal Mail where available.

Delivery times vary depending on the destination, but most international orders arrive within approximately 5–14 working days after dispatch.

Please note that international delivery times can be affected by customs processing, postal delays, and circumstances outside of my control.

European Union Orders

Orders sent to the European Union may be subject to import duties, taxes, and customs charges depending on the order value and destination.

Where applicable, I collect these charges upfront at checkout to help ensure a smoother delivery process and avoid unexpected charges when your parcel arrives.

I subsidise part of this cost where possible to keep international delivery as affordable as I can.

USA Orders

Orders sent to the USA are shipped using Royal Mail where available, with tracking included.

Where applicable, import charges are calculated and collected upfront to help ensure a smoother delivery process and avoid unexpected fees on arrival.

International shipping costs reflect the postage, handling, and applicable import charges required to deliver your order.

Tracking & Delayed Parcels

Once your order has been dispatched, you will receive tracking information so you can follow its journey.

If your parcel appears delayed, please check the tracking information first and contact your local postal service if appropriate.

If your parcel appears to be lost or there is an issue with delivery, please contact me and I will help investigate with the postal service.

Please note that FEYRE cannot be responsible for delays caused by postal services, customs processing, incorrect delivery addresses, or circumstances outside of my control.

Delivery Addresses

Please ensure your delivery address is correct at checkout. I cannot accept responsibility for parcels delayed, lost, or returned due to incorrect or incomplete address details provided by the customer.

If a parcel is returned to me, please refer to my Returns Policy for information on refunds and reshipping options.

Thank you for supporting FEYRE and my small handmade jewellery business.